FAQ

Tetris® Effect is VR Optional: Playable on your PC desktop, or in full VR with your Oculus Rift or HTC VIVE headset and accompanying controllers (standard gamepads, Vive Controllers, and Oculus Remote and Touch controllers are all supported).

NOTE: STANDARD GAMEPAD RECOMMENDED
Although we support all types of motion controllers, Tetris® is always best played with standard controller over motion controllers.

ANOTHER NOTE: Headphones are highly recommended.

● When playing the game with Oculus, click on the gear icon on the right of “Launch” and please select Launch in Oculus VR.

● When playing the game with Vive, click on the gear icon on the right of “Launch” and please select Launch in SteamVR.

JOURNEY MODE
This is the main campaign and the heart of Tetris Effect. After choosing from one of three difficulties (Beginner, Normal, Expert), players journey through a series of stages, each with their own theme, graphics, music, sound effects, etc. all of which sync to the gameplay.

EFFECT MODES
These are all the other modes in the game – a collection of varying setups and rules designed to evoke different moods the player might be in (or want to be in), as well as varying skill levels.

Effect Modes are divided into four categories based loosely on what “effect” we want the player to come away with, i.e. chill out with “Relax,” concentrate with “Focus,” enjoy the familiarity / nostalgia of “Classic” modes, or try something unique with “Adventurous.”

EFFECT MODES: WEEKEND RITUAL
A special "Weekend Ritual" event will run for 24 hours each weekend, during which all players of the Weekend Ritual can play a specified mode to earn points towards a Community Goal. If 100% of that Community Goal is reached in the 24 hour period, a special in-game avatar will unlock for all players who participated in the event. A Weekend Ritual event like this will run every weekend after launch, spotlighting different Effect Modes each week.

1. Where can people buy Tetris Effect?
● The game is currently available on PlayStation Store (PS4/PSVR) and on PC through the Epic Games Store starting July 23rd, 6am PT.

2. Supported VR Headsets:
● Oculus Rift
● HTC VIVE

3. Which mode do I select when playing on Oculus Rift or HTC Vive?
● When playing the game with Oculus, click on the gear icon on the right of “Launch” and please select Launch in Oculus VR.
● When playing the game with Vive, click on the gear icon on the right of “Launch” and please select Launch in SteamVR.

4. What has changed or is new for the PC version, in comparison to the PS4/PSVR release?
● Effect Mode Settings: Chill Marathon and Quick Play of Relax Mode now have a “Line Clear Goal” number that can be adjusted to up to 600 lines, for when you just want to play one Stage for an extended period. Also, Quick Play mode also has a “Constant Speed Level” option, for players who want to set a consistent difficulty and jump right into a game.
● Expanded Graphical Options: Both for standard 2D play, and for VR.
● Control Options: Fully customizable setups for gamepads, keyboard & mouse, Oculus Touch and Remote and Vive controllers.
● Texture and Particle Boosts: Enhanced textures and a greater number of particles (depending on your PC setup) make the PC version by far the most visually impressive version of Tetris Effect yet.
● Unlock Tweaks: In response to feedback on the PS4 version, Songs unlock in Journey Mode after you complete each Area.

5. Is there a multiplayer mode?
● Tetris Effect is a single player game.

6. Does Tetris Effect require VR?
● VR is totally optional.

7. What framerate does Tetris Effect run at on desktop and in VR?
● Uncapped on 2D monitor display if Vsync disabled; and 90fps in VR.

8. What is the special launch promotion?
● Anyone who pre-orders or buys the game between July 16th and August 6th will get the following:
● Price discount -20% OFF (price)
● Digital Deluxe DLC (see next question for details)

9. What all is included in the Digital Deluxe DLC?
● 10 Tetris Effect themed 4K Desktop Wallpapers
● Original Soundtrack Sampler with 7 tracks

10. Where can I find my Digital Deluxe DLC goodies?
● In your Epic Games Library, click “launch” under “Tetris® Effect Digital Deluxe DLC” and it will take you directly to the folder that contains the Soundtrack Sampler and Tetris Effect Wallpapers.
● Or locate the Epic Games folder on your PC where you’ll find the “TetrisEffectDLC” folder (no spaces).

11. If you see Microsoft Visual C Runtime or Direct X error at launch?
Our game requires
DirectX June 2010
Visual C++ Redist 2015
to launch.
Please install the
vc_redist.x64.exe
directx_Jun2010_redist.exe
that are inside the
\TetrisEffect\SharedRuntime.

MINIMUM DESKTOP MODE SPECS:
OS: Windows 7/8/10 (64-bit)
Processor: Intel i3-4340
Memory: 4 GB RAM
Graphics: NVIDIA GTX 750 Ti equivalent or greater
DirectX: Version 11
Storage: 5 GB available space
Sound Card: DirectX 11 Compatible

RECOMMENDED DESKTOP AND FULL VR SPECS:
OS: Windows 7/8/10 (64-bit)
Processor: Intel i5-4590 (required for VR)
Memory: 8 GB RAM
Graphics: NVIDIA GTX 970 equivalent (required for VR)
Storage: 5 GB available space
DirectX: Version 11
Sound Card: DirectX 11 Compatible
Additional notes: GTX 1070 or greater recommended for VR

Where can I report a bug?
Email us at support at enhance-experience.com

Please include the below when reporting any bugs. This information will help us quickly troubleshoot your problem!
● PC model
● Windows OS version
● GPU
● CPU
● Display monitor setup
● Selected mode (Desktop, SteamVR, or Oculus VR)
● Controller you’re using (Mouse/Keyboard, gamepad, VIVE Controllers, or Oculus Touch or Remote) If the issue is related to gamepad please also let us know the name of the model you are using.