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    #16
    countrie was ok but "ADRESS LINE1" and "CITY" not, after enter them and restart the louncher, it worked. THX!!! Now know why they are required...

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      #17
      Originally posted by Jay_Pieace View Post
      Hello,
      I had the exact same issue. From what I could make of the logfiles it seemed the error occurred due to a mismatch of my Profile and my launcher. Since I am located in Germany, my launcher uses German as Default Setting. However, when I created the account, the Default Country Setting was United States.

      SOLUTION: I switched my Epic-Profile to the same Country the launcher detects (in my case: Germany) and then it worked. I am currently downloading the game. Hope that helps!
      Thank you very much this also happened to me and now i can download the game, but the issue didn't apply when I tried downloading Unreal Engine 4.

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        #18
        hi, where exactly do i change these location settings? thanks in advance

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          #19
          Hello, I've tried to do what Jay_Pieace said but it didn't work with me.

          I've already got the logs, to who/where should I send them?

          Thank you very much

          :edit: I've figured it out, in the end it was exactly what Jay-Pieace said, but I'm in Belgium and I had to change the country to Portugal. I thought the launcher recognized my country by my IP. Anyway, It's solved, thank you very much
          Last edited by JoaoCamalhao; 02-16-2016, 12:44 PM.

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            #20
            Originally posted by Jay_Pieace View Post
            SOLUTION: I switched my Epic-Profile to the same Country the launcher detects (in my case: Germany) and then it worked. I am currently downloading the game. Hope that helps!
            Thanks!

            I went to https://www.unrealengine.com/dashboard/settings and changed Country to United States because voluntary use of an US-American product (e.g. most of the Internet) in non-English while having good English language skills is self-mutilation.

            I then was able to install the Substance Plugin.

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              #21
              me to it won't install

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                #22
                Good morning, please can help me, i must to activate GTA 5 or any game within 48 hours after purchase? I can save it forever in Epic if install download it after the promotion? For install only using Epic Launcher?

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                  #23
                  hi so im having this problem but with error E10-0
                  can anyone help?

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