What happens if you file a chargeback after a refund is denied

Epic Games Support cannot reverse or assist with outcomes that result from a chargeback after a refund denial.

Review the applicable policy

Before proceeding, review the policy that applies to your purchase:

• For Fortnite purchases, refer to the Fortnite chargeback policy (Opens in a new tab).
• For purchases made on the Epic Games Store or other Epic titles, refer to the Epic Games Store refund policy (Opens in a new tab).