Why can’t I send a gift on the Epic Games Store?

If you're unable to send a gift, make sure that the eligibility criteria have been met.

To review the full requirements and how gifting works, refer to these resources:

• How does Gifting work in the Epic Games Store?
• Gifting FAQ (Opens in a new tab)

If you meet all the requirements for gifting and you’re still not able to send a gift, please submit a support ticket so our team can assist you.