How can I check if it is really Epic Games contacting me?

To confirm if a message is genuinely from Epic Games, check the sender’s email domain.

Legitimate messages from Epic Games will come from one of these domains:

  • @support.epicgames.com
  • @email.epicgames.com
  • @developers.epicgames.com
  • @mail.epicgames.com
  • @acct.epicgames.com
  • @accts.epicgames.com

If the message comes from a different domain, it is not from Epic Games.

Note: If you're unsure about the message, do not click any links or download attachments. Report suspicious emails to Epic Games Support.