IS-FC02 or IS-RE-FC02: Failed to create file

If you see error IS-FC02 or IS-RE-FC02 while trying to install or update a game, follow the steps below to fix the issue:

  1. Free up space on your hard drive. Visit these articles for steps to free up space on your hard drive:
  2. Reinstall your game: 
    1. Start the Epic Games Launcher.
    2. Click on your Library.
    3. Click on the three dots next to the game you are trying to play.
    4. Click on Uninstall.
    5. Restart the Epic Games Launcher and try to install your game again.
  3. Flush DNS: How do I flush my DNS on Windows to improve my connection to Epic Games servers?