IS-FC02 or IS-RE-FC02: Failed to create file
If you see error IS-FC02 or IS-RE-FC02 while trying to install or update a game, follow the steps below to fix the issue:
- Free up space on your hard drive. Visit these articles for steps to free up space on your hard drive:
- If you're on a PC follow this Microsoft support article: Free up drive space in Windows (Opens in a new tab).
- If you're on a Mac follow this Apple support article: Free up storage space on your Mac (Opens in a new tab).
- Reinstall your game:
- Start the Epic Games Launcher.
- Click on your Library.
- Click on the three dots next to the game you are trying to play.
- Click on Uninstall.
- Restart the Epic Games Launcher and try to install your game again.
- Flush DNS: How do I flush my DNS on Windows to improve my connection to Epic Games servers?