All of my friends appear to be offline on Nintendo Switch

If all of your friends appear to be offline even when you know they are online, try the following troubleshooting steps: 

  1. Check for game updates: How to Update Software Downloaded from the Nintendo eShop (Opens in a new tab)
  2. Check for Platform Updates: How to Perform a System Update on Nintendo Switch (Opens in a new tab)
  3. Clear your console's cache: How to Reset Cache on Nintendo Switch (Opens in a new tab)
  4. Delete and reinstall Fortnite
  5. Power cycle your console: How to power cycle a Nintendo Switch
  6. [Switch] How do I restart the console? (Opens in a new tab)