I'm getting the "We were unable to begin the match due to an error" error when launching Fortnite Creative

You may encounter this error in Fortnite Creative when matchmaking is under maintenance or there is a miscommunication with Epic Games servers.

Please try these troubleshooting steps to resolve the issue:

  1. Check your matchmaking status: Epic Games Server Status (Opens in a new tab)
  2. Try alternative regions: How do I change my matchmaking region in Fortnite?
  3. Switch your DNS servers: How do I switch to a public DNS to strengthen my connection?

If the issue continues, please submit a bug report: How to submit a Fortnite bug report in-game.

You can also follow our official Fortnite Status (Opens in a new tab) X (formerly Twitter) page for updates.