Error message when opening Epic Games Launcher on macOS
If this error message is displayed, the Launcher may not be compatible with your version of macOS.
Epic Games Launcher cannot be opened because of a problem. Check with the developer to make sure Epic Games Launcher works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.
The Epic Games Store launcher no longer supports some older operating systems. Epic will be unable to provide technical support for users of these operating systems, and Launcher features on these operating systems may degrade or stop working over time.
- macOS 10.13 (High Sierra)
- macOS 10.14 (Mojave)
- macOS 10.15 (Catalina)
- macOS 11 (Big Sur)
- macOS 12 (Monterey)
- macOS 13.0–13.4 (Ventura)
What you can do
- Check if your Mac can be updated to a supported version.
- Refer to Apple’s Update macOS on Mac (Opens in a new tab) article for steps and compatibility to update your macOS.
- Download the latest version of the launcher from epicgames.com (Opens in a new tab)
- If you have a different issue when opening the Epic Games launcher, refer to Troubleshooting the Epic Games Launcher.