I can't find the Epic Games Store app on Android after install

If you're experiencing any of these issues your Epic Games Store might be blocked through Family Link:

  • You can't use the Open button on the pop-up after the installation completes.
  • You are missing the Epic Games icon from the home screen and app tray, and it doesn't show up in the search. 
  • You are able to see the Epic Games Store in the list in Settings > App.

You can unblock the Epic Games Store from the child's phone by doing the following:

  1. Open Parental Controls on the child's device.
  2. Open the Blocked Apps list.
  3. Select Epic Games Store.
  4. Enter your password to unblock the app.