What do I do if I receive the "Sorry, the email address you entered does not appear to be valid" error message when trying to create an Epic Games account?

This error message appears for one of the following reasons:

  • The email you used to register your Epic Games account contained a sub-address (Opens in a new tab).
    Note: A sub-address uses “+” or “.” characters to create more than one account on the same email address (i.e. [email protected] or [email protected]).
  • Your email provider has been blocked by Epic Games for abusive behavior.
  • Due to United States trade restrictions, we are unable to permit account creation with individuals in Cuba, Iran, North Korea, or Syria at this time.

If you believe that we’ve blocked your account creation in error, please contact our Support team.